Careers

Bring it at Burger King Canada

All that talent, all that ambition – Burger King Canada is somewhere you can really bring it, every single day.

We’re a business that’s 100% built on the energy and hunger of its people. Whether you join us in a restaurant or in a corporate role, you’ll never be short of opportunities to show what you’ve got. And if we like what we see, there’s no limit to how far you could go here.

A BIT ABOUT US

We’ve been building a worldwide reputation for the delicious, fresh, great-value food since 1954. Today there are more than 13,000 BURGER KING® restaurants across the globe, many of them run as franchise operations. Together, they serve an incredible 11 million guests every day.

As you’d expect from the HOME OF THE WHOPPER®, we’re genuinely proud of our heritage. But if you spend any time inside the business, you’ll soon see it’s not the past that most excites us – it’s the future.

Entrepreneurial and meritocratic, Burger King Canada is a business that never stands still. We’re always looking to innovate and we’re very much in growth mode.  Consider joining the team!

A bit about you

We’re an ambitious business, and we like our people to be the same. Wherever you join us and whatever you do here, you’ll be expected to bring it each and every day.

That means raising your game within a high-performing team that’s driven by results. It means always doing your best and always giving your all. And it means welcoming new responsibilities that stretch and challenge you – even when they take you far beyond your comfort zone.

So we expect a lot of our people. You’ll need extraordinary levels of ownership, drive and accountability to join the team here.  Demonstrate all that and you’ll quickly discover that this is an environment where great results and great rewards go hand in hand.

It’s not a regular job for sure. But if you’re looking for the chance to really make something of yourself, that’s exactly what you’ll find at Burger King Canada.

EMPLOYEE ACCOMMODATION

Redberry is committed to providing its potential and existing employees with equal opportunities in recruitment and career development.

Redberry will provide applicants and employees with disabilities, with accessible job postings, application forms and other relevant hiring documents, upon request, to best accommodate their needs.

Redberry will notify selected applicants about the accommodation available, upon request, related to the recruitment and/or selection process.

Upon request by a selected job applicant, Redberry will consult with the applicant regarding the disability and will provide or arrange for accommodation(s) that meet(s) his/her specific accessibility needs.

*Please note these special accommodations are applicable under Ontario’s accessibility laws and standards, and will be honored in the province of Ontario.

JOB OPPORTUNITIES

There are many ways to bring it at Burger King Canada. Our in-restaurant jobs range from Team Members all the way through to Restaurant General Managers.  We also offer different entry routes for recent graduates interested in corporate or field careers.  And of course, we look for experienced professionals to join our above-restaurant functions. Explore below to find the right opportunity for you.

Restaurant

  • RESTAURANT GENERAL MANAGER

    SUMMARY

    The Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability and employee retention). The RGM leads the restaurant management team and oversees the financial controls, operations, people development, guest service and Burger King Canada compliance within the restaurant across all shifts. The RGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers. This position interacts with restaurant team members, restaurant management, DM’s, customers, members of the field operations team and outside vendors.

    RESPONSIBILITIES

    • Directs efficient and accurate preparation and sale of products to maximize guest satisfaction;
    • Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with company standards;
    • Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings;
    • Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers;
    • Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures;
    • Maintains inventory, manages labour and applies financial reporting analysis to enhance restaurant results;
    • Enforces compliance with government regulations, Burger King Canada Market Policy, employment laws, food safety, Burger King Canada Security Policy, Operations and Burger King Canada policies and procedures relating to all restaurant activities across shifts;
    • Leads restaurant management team in recruiting, selecting, hiring and retaining effective team talent;
    • Available to work evenings, weekends and holidays;
    • Prompt and regular attendance for assigned shifts, meetings and training.

    SKILLS & QUALIFICATIONS:

    • High School Diploma or GED required, 2 years of college preferred;
    • Complete all internal certification programs;
    • Minimum 1-2 years of restaurant management experience;
    • Strong understanding of P&L interpretation and management to influence profitability;
    • Ability to prioritize and organize own and others’ work and time to meet deadlines and objectives;
    • Demonstrates local language proficiency that enables speech clarity, proficient reading and verbal comprehension;
    • Willingness to travel preferred.

    Note that the responsibilities and qualifications listed above are for positions at restaurants owned or operated by Redberry Franchising Corp. Job descriptions, compensation, benefits and other employment terms and conditions applicable to positions at independent franchised BURGER KING® Restaurants will vary and are determined solely by the Franchisee.

  • ASSISTANT MANAGER

    SUMMARY

    The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, guest service and compliance across shifts for desired restaurant outcomes (i.e. increased sales, profitability and employee retention). The AM has full accountability for restaurant operations in the absence of the Restaurant General Manager. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team. This position interacts with restaurant team members, the Restaurant General Manager, outside vendors, members of the field operations team and guests.

    RESPONSIBILITIES

    • Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines;
    • Motivates and directs team members and Shift Coordinators to exceed guest expectations with fast and friendly service in clean surroundings;
    • Supervises and trains team members and Shift Coordinators on team stations, Burger King Canada products, processes and policies;
    • Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labour and apply financial reports across shifts to enhance restaurant results;
    • Assists RGM in enforcing compliance with government regulations, Burger King Canada Market Policy, employment law, food safety, Burger King Canada Security Policy, operations and Burger King Canada policies and procedures relating to all restaurant activities across shifts;
    • As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent by making decisions or recommendations on hiring and advancement;
    • Makes decisions or recommendations on the discipline and terminations of team members;
    • Available to work evenings, weekends and holidays;
    • Prompt and regular attendance for assigned shifts, meetings and training.

    SKILLS & QUALIFICATIONS

    • High School Diploma or GED required, some college preferred;
    • Minimum 1 year of experience working in the quick service restaurant industry in a management role;
    • Completion of all Burger King Canada certification programs;
    • Demonstrates local language proficiency that enables speech expression clarity, proficient reading and verbal comprehension;
    • Demonstrates leadership skills;
    • Demonstrates formal understanding of the quick service industry and the core customer;
    • Recognizes and solves routine problems;
    • Develops knowledge and skills in basic tasks, practices and procedures within own area;
    • Willingness to travel preferred.

    Note that the responsibilities and qualifications listed above are for positions at restaurants owned or operated by Redberry Franchising Corp. Job descriptions, compensation, benefits and other employment terms and conditions applicable to positions at independent franchised BURGER KING® Restaurants will vary and are determined solely by the Franchisee.

  • HOURLY SHIFT COORDINATOR

    SUMMARY

    The Shift Coordinator improves guest satisfaction through financial controls, operations, direction of Team Members, and compliance within the scope of an assigned shift. The Shift Coordinator has full accountability for restaurant operations during assigned shift when management is not present. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team. This position interacts with Team Members, Restaurant Management, outside vendors, members of the field operations team and guests.

    RESPONSIBILITIES

    • Responsible for restaurant operations (labor, inventory variance, GUEST TRAC® responses) during assigned shifts, including opening and closing restaurant;
    • Provides production direction to Team Members in a clear and concise way;
    • Sets an example for Team Members by working hard to implement shift plan and ensure swift and smooth production;
    • Delegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standards;
    • Motivates Team Members to exceed guest expectations with food and friendly service in clean surroundings;
    • Works with team to act on guest feedback and resolve complaints in a timely, friendly and professional manner;
    • Directs, trains and motivates Team Members during shift on each of the workstations;
    • Complies with the requirements of government regulations, Burger King Canada Market Policy, food safety, Burger King Canada Security Policy, operations and Burger King Canada policies and procedures relating to all activities in the restaurant during the shift;
    • Takes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant management and perform short-term solutions;
    • Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members;
    • Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift;
    • May perform essential functions and duties listed in the restaurant Team Member job description;
    • Flexible to work evenings, weekends and holidays;
    • Prompt and regular attendance on assigned shifts.

    SKILLS & QUALIFICATIONS

    • High School Diploma or GED;
    • Completion of all Burger King Canada certification programs;
    • Demonstrates local language proficiency that enables speech clarity, proficient reading and verbal comprehension;
    • Willingness to travel preferred.

    Note that the responsibilities and qualifications listed above are for positions at restaurants owned or operated by Redberry Franchising Corp. Job descriptions, compensation, benefits and other employment terms and conditions applicable to positions at independent franchised BURGER KING® Restaurants will vary and are determined solely by the Franchisee.

  • TEAM MEMBER

    SUMMARY

    The Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers and Shift Coordinators. This position has direct interactions with guests and members of the field operations team.

    RESPONSIBILITIES

    • Greets guests with a smile, receives orders, processes payments and responds appropriately to customer issues;
    • Operates cash register or point of sale devices, as needed and uses value-added suggestive-selling techniques to generate additional sales opportunities;
    • Verifies the accuracy of guests’ orders;
    • Prepares and packages food and drink products;
    • Cleans kitchen area, counters, food preparation areas and utensils;
    • Cleans dining room, restrooms and exterior grounds;
    • Maintains Health and Safety standards in work areas;
    • Unloads and stocks inventory items as needed;
    • Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.);
    • Prompt and regular attendance on assigned shifts;
    • Follows BURGER KING® uniform and grooming standards and policies;
    • Works to resolve issues that may arise in the restaurant;
    • Learns team effectiveness skills; works with others to achieve team goals;
    • Responds to guests’ needs in a professional and polite manner;
    • Communicates in a positive manner with customers, peers and managers.

    SKILLS & QUALIFICATIONS

    • Willing to accomplish all restaurant tasks;
    • Comfortable working in a fast paced environment;
    • Ability to interact productively with co-workers and function well in a team environment;
    • Demonstrates local language proficiency that enables speech clarity, proficient reading and verbal comprehension;
    • Ability to resolve consumer issues with tact.

    Note that the responsibilities and qualifications listed above are for positions at restaurants owned or operated by Redberry Franchising Corp. Job descriptions, compensation, benefits and other employment terms and conditions applicable to positions at independent franchised BURGER KING® Restaurants will vary and are determined solely by the Franchisee.

Professional

  • TRAINING MANAGEMENT

    More than anything else, our business runs on talent. Burger King Canada’s Training Management team act as a strategic partner to the business to ensure we have exceptional people aligned against the organization’s top priorities. The heart of Burger King Canada’s culture of meritocracy lies in rewarding performance, which is instilled by Burger King Canada’s global talent management, compensation and benefits practices.

    Available positions will be posted on www.indeed.ca

  • IT

    As a global business operating from many sites, Burger King Canada needs a wide range of sophisticated IT solutions. Our specialist team makes sure we’re always deploying the smartest technology, from the cloud-based systems we use on a corporate level to the next generation drive-thru technology we’re developing for our customers.

    Available positions will be posted on www.indeed.ca

  • FINANCE

    It’s not just about the numbers. The experts in our Finance teams are intricately involved with defining and supporting Burger King Canada’s corporate strategic direction. From investor relations, financial planning and zero-based budgeting to accounting, treasury and real estate – we ensure we have transparency into how we’re performing across our complex, multibillion-dollar global business.

    Available positions will be posted on www.indeed.ca

  • FRANCHISING & DEVELOPMENT

    Burger King Canada operates almost exclusively through a strong global network of franchisees. Those who work in Burger King Canada’s franchising & development teams are responsible for supporting and growing that network. In addition to recruiting new franchisees to the BURGER KING® system, we also ensure that the system is operating as profitably as possible. Our approach is creative and analytical in identifying and optimizing the best growth opportunities in the market.

    If you are interested in becoming a Franchisee (owner/operator), then please visit www.burgerking.ca/franchising/home

  • Operations

    How best to run a busy restaurant? What new technologies and processes should we invest in to improve efficiency and customer service? What training should we provide to unlock the full potential of our in-restaurant talent? These are the big questions that our Operations teams tackle on a daily basis.

    Available positions will be posted on www.indeed.ca

  • MARKETING

    BURGER KING® is one of the world’s most recognizable and best loved brands. Keeping it at the forefront of customers’ minds for all the right reasons is the job of our marketing professionals. The work we’re involved in is broader than you might imagine, encompassing everything from innovation and consumer insights to media and merchandising.

    Available positions will be posted on www.indeed.ca

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